Urban Elegance Stature Southbank

Very enjoyable Positive: Very nicely decorated and very clean and smelt nice. Liked the lamp on to welcome us. Negative: The key collection procedure, with heavy luggage, extra walking and public transport to negotiate

Positive: I liked the location and how clean everything was. The room was set out very nicely and very spacious. The building was easy to find. Having our own washer and dryer, ect. was really great. Negative: The pool was freezing cold, so i didn't get to enjoy using it. It would have been nice if it was even slightly heated. Having to pay an extra $50 to get the mega uncomfortable sofa bed set up was a bit rough (you can feel every metal spring digging into you in those thin mattresses your honestly better off with foam mattresses on them). As soon as we got there I had to pull the bedding off and pack it away so we could sit and watch TV, then reset it up myself before bed so it was a waste of money. You're better off just having spare sheet, doonah, and pillow in the cupboard for people to do it themselves instead of charging extra on top of what we've already paid to stay there. Also, we didn't get any pillows for the sofa, only the cusions, which was disappointing too after being charged extra. I'm not sure why it is taking so long to get the $300 back in my bank either since the cleaner would have already cleaned and inspected the room and saw that there was no damage or anything.

Nice apartment and good location.

Positive: Great location, easy to get into the trams, restaurants, tidy unit, everything you need. Negative: Fold out sofa wasn't super comfy, but otherwise nothing else we didn't like